Konnect Insights is a unified customer experience management platform that offers an all in one solution for Social Listening + Community Engagement (with advanced workflows) + Social CRM + Social Analytics + Social Publishing + Surveys + Dashboards / BI Tools + Crisis Management
Unify your Customer Care with Konnect Insights’ App Marketplace. Connect your Contact Centers, Chatbots, Emails, CRMs, Marketing Automations and collaboration tools. Get One View of the Customer across all touchpoints
Unlock actionable insights effortlessly with Konnect Insights’ powerful Dashboards and Business Intelligence tools – harnessing data for informed decisions and strategic growth